You know the feeling. You’ve been living that dual-life hustle, split between two separate Marriott Bonvoy accounts. Maybe one was for work, one for those epic personal trips. Maybe a super-helpful credit card application blessed you with a brand-new, unwanted member number. Whatever the reason, you’re standing on the precipice of a points and elite night credit jackpot, but it's locked behind the digital Great Wall of Duplicate Accounts.
It’s time to stop the madness. It's time to smash those digital piggy banks together and get all your hard-earned loyalty under one roof! Think of it as a glorious, points-filled wedding where you get to be the happy couple and the whole party is paid for with combined rewards. Let's get this show on the road!
Step 1: 🕵️♀️ Confirm You're Not Trying to Pull a Fast One (The Rules, Y'all)
First things first, let's lay down the law, because Marriott Bonvoy is strict on this, like a drill sergeant with a spotless uniform. The main rule? You can only merge accounts that belong to the same person.
1.1. It's Gotta Be You, Boo
You can't merge your account with your partner's, your best friend's, your dog's, or that long-lost cousin who somehow ended up with your credit card rewards. Accounts are individual. If you have two accounts and they both have your exact, matching name, you're golden. If you're trying to combine yours with your spouse's, stop right there! That’s a whole other ball game (point transfer, not merge—don't get it twisted). This guide is for combining your own duplicate accounts.
Pro Tip: If your names are even slightly different (like "Michael" on one and "Mike" on the other), you might need to call customer service first to get your profile names updated to be an exact match. Don’t skip this, or the merge system will reject you faster than a bad swipe on a dating app.
1.2. The Account Age Check-Up
Marriott is not about that instant-gratification life when it comes to merging. If one of your duplicate accounts is a new kid on the block (less than 30 days old), you’re gonna have to chill out and wait. Grab a snack, catch up on some reality TV, and come back in a month. They want to make sure you're serious before they go combining a digital empire.
Note: Skipping ahead? Don’t miss the middle sections.
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| Can You Merge Two Marriott Accounts |
Step 2: 🗺️ Locate Your Digital Treasures (Finding Both Account Numbers)
You can't merge what you can't find! This step is about gathering intel—like a secret agent preparing for a heist, except the treasure is just a whole lot of sweet, sweet Elite Night Credit.
2.1. Logging In Like a Boss
You need the nine-digit member numbers for both accounts.
The Obvious Spot: Sign in to the Marriott Bonvoy website or app for the account you can access. Your member number is usually right there on your profile or dashboard. Write it down. Seriously, use a pen and paper—it's old school, but it works.
The Sneaky Second Number: If you’ve lost track of your second account's number, things get a little clunky. This often happens if a co-branded credit card created a new account for you.
Check the Source: Look at any welcome or membership materials from your credit card. They often print the associated Bonvoy number.
Call the Calvary: The most reliable way is often to call Marriott Bonvoy customer support. Explain that you believe you have a duplicate account and need the member number associated with your name/email/credit card. Be prepared to verify your identity—they'll be asking for security deets faster than a lawyer cross-examining a witness.
2.2. The 'Which One to Keep?' Dilemma
When you merge, you're essentially choosing a "Primary" account that everything else gets dumped into. The other account goes bye-bye.
Don't panic! All your points, Elite Night Credits (ENCs), and the highest Elite Status will transfer to the one you keep. The key factor is usually:
Which Account Number Do You Know/Use Best? Keep the one that's easier to remember or the one already linked to your most-used credit card or bookings.
What About Upcoming Reservations? Crucially, reservations tied to the account you don't keep might take a hot minute to show up on your new combined profile. Some folks prefer to keep the account number that has the most immediate, important bookings.
Step 3: 💻 Submitting the Merge Request (The Grand Unification)
This is the main event! Marriott has (bless their hearts) created a dedicated online form for this, which saves you from endless hold music—mostly.
QuickTip: Skim fast, then return for detail.
3.1. Navigate to the Magic Link
You're going to need to find the "Request to Combine Accounts" form on the Marriott website. Do a quick search for "Marriott Bonvoy combine accounts" to find the official link.
3.2. Fill ‘Er Up!
Sign In: You'll be prompted to sign in with the credentials of the account you have chosen to KEEP (your new 'Primary' account).
The Second Account: Now comes the moment of truth. You’ll enter the details (member number and name) of the second, duplicate account that you want to MERGE INTO the first one. This second account will be the one that is closed out.
The Final Checks: Double-check that your names match perfectly and that your member numbers are correct. This ain't the time for typos, my friend.
Acknowledge and Submit: You’ll click a box acknowledging the terms (like agreeing that you are actually the same person and that the merge is a one-time deal) and hit SUBMIT.
Heads Up: If the online form is giving you the cold shoulder (e.g., error messages, it can't find your second account), remember what we talked about in Step 2. If the names don't match, or there's some weird system glitch, call customer service. Seriously, sometimes you just need to talk to a human to smooth things over.
Step 4: ⏱️ The Waiting Game (Patience, Grasshopper)
You did it! You submitted the form. Now, the Bonvoy computers get to work. Don't sit there hitting 'refresh' like you're waiting for concert tickets to go on sale.
4.1. The Timeline
Marriott usually states that the merge will be completed within 14 days. In the digital age, that feels like an eternity, but hang tight. Most points transfers are pretty quick, but combining all that history, all those ENCs, and making sure the highest status applies can take a minute.
4.2. What Should I See?
QuickTip: Save your favorite part of this post.
The Grand Total: Once the merge is complete, log into your Primary account. You should see a unified points balance and a combined total of Elite Night Credits. This is where you start doing a little victory dance.
Status Update: Your status should reflect the higher of the two accounts. If one was Silver and the other Gold, you should now be Gold!
The Ghost of Accounts Past: When you try to log into the account that was closed, it should be inaccessible. It has been successfully absorbed into the greatness of your Primary account.
You’ve successfully gone from a confusing duo to a powerhouse solo account. You're officially a Marriott Bonvoy baller. Now go book that fabulous trip you deserve!
FAQ Questions and Answers
How to Merge Two Accounts That Have Different Status Levels?
When you successfully merge your duplicate personal accounts, the system is designed to grant you the highest Elite Status earned across both accounts. For example, if one account was Silver Elite and the other was Platinum Elite, your combined account will be Platinum Elite. All qualifying nights from both accounts are combined toward your total and Lifetime Elite Status qualification.
How to Transfer Points to My Spouse's Account?
While you cannot merge accounts with your spouse (Marriott accounts are individual), you can transfer points. You can transfer up to 100,000 Marriott Bonvoy points per calendar year to another member's account, and a member can receive up to 500,000 points per year. Both accounts must be in good standing and have been open for at least 30 days with qualifying activity. This is done through a separate online points transfer tool, not the merge form.
QuickTip: Scan quickly, then go deeper where needed.
How to Find My Missing Second Marriott Bonvoy Account Number?
If you can't find your second member number, your best bet is to call Marriott Bonvoy Member Support. Explain that you suspect you have a duplicate account (often created by a co-branded credit card) and need the associated member number to initiate a merge. Be ready to verify personal details like your address, phone number, and email.
How to Combine Accounts if the Names are Slightly Different?
The online merge form will likely reject your request if the names on the two accounts aren't an exact match (e.g., 'Bill' vs. 'William'). You need to contact Marriott Bonvoy customer service before submitting the form. You will need to provide documentation to verify your identity and request that they update the name on the account you plan to close so that it perfectly matches the account you plan to keep.
How Long Does It Take for Elite Night Credits to Combine?
While the points often merge almost instantly once the request is processed, the official timeline for a complete account merge, including the combining of all Elite Night Credits, reservations, and status, is up to 14 days from the time of your online submission. Most members report the process is finished much sooner, but you should allow the full two weeks.
Would you like me to find the direct link to the official Marriott Bonvoy "Request to Combine Accounts" form?
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